Electronic Delivery Goods
Due to the nature of game codes, account logins,pins and passwords, once they are sent out they can never be sent to another customer if returned. Because of this we are unable to give a refund for purchased codes once they have been sent to you.
If you have a code that you believe to be defective we will be happy to check the code and replace it if an issue is found.
Please contact our customer service center via e-mail or phone.